01
Register your business
Create your business account using your email and password and enter your manager details.
Built for real business owners
See how your customers are really being served — even when you are not there.
Rappot gives your business a simple QR code customers can scan to rate service, leave suggestions, report complaints, and even continue directly to WhatsApp. You then see everything clearly inside one easy dashboard.
No customer signup needed
Simple QR feedback flow
Direct manager WhatsApp follow-up
Easy dashboard view
See ratings, complaints, and customer contacts clearly.
Simple customer experience
Customers scan, rate, and submit in seconds.
One QR Code
Each business gets its own unique QR page.
One Clear Dashboard
See ratings, complaints, CRM, and stats in one place.
One Direct Follow-Up Path
Move from customer complaint to WhatsApp conversation instantly.
How it works
Simple enough for any business owner to start using
02
Print your QR code
Place it at your counter, reception, waiting area, or service point so customers can scan it easily.
03
Start receiving real feedback
You immediately begin seeing ratings, complaints, improvement ideas, and customer contacts in your dashboard.
Why businesses love it
Built to help owners understand what happens when they are not around
Customer Ratings
See how customers feel about your service with easy star-based ratings.
Complaints in Real Time
Know immediately when a customer has an issue instead of finding out too late.
WhatsApp Follow-Up
Let customers continue directly to manager chat for faster problem resolution.
Simple Business Dashboard
View feedback history, customer contacts, and service statistics from one screen.
What makes it practical
Designed to be simple for you and simple for your customers
Customers do not need to create accounts. They just scan, rate, and submit. You only need to register your business once and place your QR code where customers can see it.
Fast
Customers can complete feedback in seconds.
Clear
Business owners see the most important information quickly.
Direct
Complaints can move immediately into a WhatsApp conversation.
Testimonials
The kind of result this experience is built to support
★★★★★
“This makes it easier to know what customers are saying without waiting for staff reports.”
Retail business owner★★★★★
“The QR idea is simple, practical, and very easy for customers to use.”
Restaurant manager★★★★★
“WhatsApp follow-up helps us move quickly when a customer is unhappy.”
Service business operatorFAQ
Questions a business owner may ask before starting
Do customers need an account to rate us?
No. They only scan the QR code and submit feedback directly.
Will my business get its own QR code?
Yes. Every business gets a unique QR code and public feedback page.
Can customers chat with the manager?
Yes. After feedback is submitted, they can continue directly on WhatsApp.
Is the dashboard difficult to use?
No. It is designed to be easy to understand even for non-technical business owners.
Ready to begin?
Start collecting real customer feedback today
Register your business now, get your QR code, and begin seeing what your customers really experience.